Customer Testimonials for Porsche Owings Mills, MD

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DealerRater Sep 18, 2020

My experience in the service department is great. Each time I have my truck service they pay attention to detail and service what I ask and they go above and beyond as well as do not pressure you to get other issues that may arise, they give you a breakdown. Jennifer

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DealerRater Apr 21, 2016

Baine Childress from Len Stoler Audi assisted us with the purchase of our A7. He was super knowledgeable and helpful in this huge purchase. We definitely recommend this dealership and definitely recommend you ask for Baine when you're there!

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DealerRater Apr 6, 2016

Baine the sales man that help me was really professional he went out of his way to find the car I want it this is my second car i buy in Len Stoler in Owings Mills

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DealerRater Apr 1, 2016

After months of test drives and countless emails to dealers, I finally settled on purchasing a Q5 from Baine Childress at Len Stoler Audi. Baine was supremely professional and very patient with me during the entire process. He worked tirelessly to get the best deal for me on the new Audi as well as on my trade. The purchase process was seamless and Baine gave me his full attention, even though he had another customer purchasing a car at the same time. His excellent customer service has extended well beyond the purchase process, which is where many dealers fail. I ...

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DealerRater Mar 5, 2016

We wish to praise Baine Childress of Len Stoler Audi for his professional and personal excellence in helping us purchase our pre-owned 2015 Audi A3. I visited the dealership months earlier and expressed an interest in the A3 but was not ready to make the purchase at that time or willing to spend more than what I budgeted. Baine understood my situation and stayed in touch periodically informing me of possible vehicles that might fit my needs. He was not aggressive or pushy and he was especially great in staying in touch and being responsive via email and text. When the ...

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DealerRater Feb 29, 2016

I recently purchased a vehicle at Len Stoler Audi and found it to be the most pleasant experience I've ever had when purchasing a vehicle. I made an appointment in advance to see the vehicle I was interested in (a 2015 Porsche Cayenne Diesel). I arrived a bit early, so my salesperson, Blaine Childress, gave me a cool drink, asked me to take a seat, and then got everything ready for my test drive. He asked whether I'd rather take the test drive on the highway or on some curvy back roads... having heard of how great the Cayenne ...

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DealerRater Feb 2, 2016

Bought a cpo vehicle at Len Stoler Audi and got a great car at a great price. Baine made the buying experience low key and pleasant. The entire process was a breeze and the service was unbelievable. I have already told friends that are in the market for a new car, that they'd be foolish to go anywhere else for an Audi.

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DealerRater Feb 1, 2016

Wife and I purchased a used Audi a6 from Baine Childress at Len Stoler Audi this past Saturday and it was the best car buying experience I have ever had (have purchased 6 cars in my life). He was readily available to speak on every question I had on the car before we came in. The morning of our purchase, when we pulled into Len Stoler, he had the car pulled right up front, running, getting warmed up for my test drive. He was very laid back. He took initiative to take care of things that he thought would be important ...

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DealerRater Jan 11, 2016

I have always dreaded the experience of buying a car. That all changed after my car purchase from Len Stoler Audit -- a transaction free from all the usual drama of car purchases. My salesman, Baine Childress, was exceptonal --- straightforward, exceptionally knowledgeable and completely grasped what I did and did not need in a car. I recommend both the dealership and the salesman highly!

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DealerRater Jan 10, 2016

Baine Childress was an awesome sales person - highly recommend! Len Solter Audi offers a great sales experience. The price negotiation was fair, painless and by far the best price of the three dealers we surveyed.

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DealerRater Dec 15, 2015

Baine Childress and the Len Stoler team were great to deal with. Baine was patient and very knowledgeable. I will definitely buy my next car from them as well. The car buying experience can be very frustrating...this was NOT one of those experiences.

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DealerRater Dec 14, 2015

My experience at Len Stoler was first class. I worked with Baine on an A4 that was in their showroom. He was transparent through the whole process and set early expectations which made the whole process pleasant, rare when buying a car! His knowledge about the cars was more than just numbers and statistics; he explained to me how all of the features actually worked, why they were important, and how they would benefit me in real world situations. He'll even send you a gift card for a referral!

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DealerRater Dec 7, 2015

Had a great experience here. Saw this Audi A7 online available at Len Stoler. I've had bad experiences before with dealerships, but Len Stoler Audi was the best. Met the best sales person, Baine Childress. He was very knowledgeable and patient (not pushy). Once we agreed on the price, which was a great deal. I was out of there pretty quickly. The guys there were very efficient. I highly recommend Len Stoler Audi

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DealerRater Nov 26, 2015

I was very pleased with my experience of Len Stoler Audi, and of the service of Blaine Childress in particular. He was prepared with options, based on our previous phone conersation. He made the process seamless!

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DealerRater Nov 11, 2015

My experience with Baine at Len Stoler Audi was without a doubt the most positive car buying experience I have ever had. Unlike other dealers that I have worked with, he was completely honest and transparent throughout the entire process and I truly believe that he had my best interests in mind; this lead to a completely hassle free overall experience. While working with Baine there was no pressure whatsoever and negotiation was kept to a minimum. He was knowledgable, professional, and most importantly, he treated me like a friend and not a customer. Since he has stayed in contact ...

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DealerRater Nov 11, 2015

Before working with Baine at Len Stoler I dealt with several other pushy, bothersome salesmen and he undoubtedly stood out amoungst them. Thank god he was the last and most helpful salesmen in my extremely stressful car buying experience. Instead of telling me what I should want when the model I desired wasn't available, Baine listened to my priorities and never degraded any of them for the sale. He checked in on me in an appropriate, genuine manner as if he was a friend trying to help with a life decision, not someone trying to make a sale. He ...

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DealerRater Jun 12, 2015

Tim in parts ordered them, Jim in service installed them. Great interaction. Better price than Sam's Club when using the internet coupon! Everyone pleasant and professional. I think too many people forget to price tires out at the dealership. They buy just that size in quantity. I am very happy with the new tires and kick myself for waiting too long to get them! The waiting area was clean and quiet as well.

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DealerRater Aug 8, 2013

Being a first time buyer, I was very nervous, scared and uninformed. Johnny took the time to explain how the business works and gave me options, that in turn made me feel comfortable enough to want to do business with Len stoler. I walked away with a car that i wanted and a payment plan that i can afford. Thanx to Johnny, i now have a better understanding, i will be coming back for my next car experience and will be telling all that i encounter about such a great experience. Thank you for everything!

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DealerRater Aug 18, 2012

From the first minute our time and concerns where addressed in an quick effective manor. They respected my time as I did theirs. Very smooth process and service is on point!

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DealerRater Aug 16, 2012

Bought a used corporate car A5 cabriole ... A little stressful on the price negotiations but everything else was excellent....they replaced all 4 tires to fix an alignment issue and have been exceptionally good with service every time since. Good dealer and I will go back for my next Audi.

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DealerRater Aug 14, 2012

Salesperson was really helpful in the transaction. Went out of her way to be helpful during delivery of the vehicle. Very friendly and anticipated many questions. Set up many features of the vehicle and explained many others clearly.

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DealerRater Mar 10, 2012

I had a very stress free and smooth experience with the purchase of my Audi A5. Sam was very knowledgeable, friendly, and worked hard to give me the best deal possible. In fact, the staff members that I had the opportunity to meet were extremely nice and welcoming. Even after the deal Sam has kept in touch to make sure there were no issues, questions or concerns I had with the vehicle. He is an absolute ton of fun to work with and just makes the car purchasing experience enjoyable. I would highly recommend you doing business with Len Stoler ...

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DealerRater Feb 6, 2012

I had a wondeful experience buying my new Audi S5 from this dealership. The staff was not too pushy, and they were very professional. They were informative, and were willing to assist in anyway, and worked with us to get us the best deal possible. I felt comfortable with all of the "ad ons" that they recommended. There was a staff member who even offered to give me his Audi key chain because they were back ordered. Even after I purchased my car, the sales person, Christina, still continued to follow-up with me regarding additional questions, and took ...

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DealerRater Jan 22, 2012

Hope Levy asked about what featues I was interested in with the car. When I mentioned colors she went back to inventory and found a car that matched exactly. As we walked around the other cars, she pointed out the optional colors and features - the dealership had a great selection. At the end of the visit, I bought the car I drove. After two weeks, I've put 600+ miles on it and parked it inside last night to avaoid the ice (not something I ususally do). Truly enjoying my A4!

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DealerRater Dec 14, 2011

I have always been pleased with both the sales and service at Len Stoler Audi. This experience was the best ever. Sam Ferrell and Shannon Barham went beyond the call of duty. They made the entire new car buying event an exciting and positive experience. Warren

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DealerRater Dec 4, 2011

I was looking for a certain A4 for my wife. Samuel Ferrell (sales rep) and Frank Greenstein (Fin Mgr) were able to have a car brought down from Pa. on the same day. There was an issue with the title on my trade-in. Sam and Frank took care of everything for me. Samuel Ferrell was a pleasure to deal with. He is professional, personable and very knowledgeable concerning the product. Frank, I have dealt with for years and ditto for him. I always wish the price of the new car and the trade-in could always be better, but I left ...

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DealerRater Dec 1, 2011

I came in Len Stoler Audi to see if I wanted to buy a SUV. Mr. Samuel Ferrell was very polite and had plenty of patients. He was not just trying to sell a vehicle he was more concerned about making his customer happy and making sure that the right vehicle was for his customer. Yes I purchased a Ford Edge and is very pleased with it. Thank you again Mr. Ferrell.

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DealerRater Nov 30, 2011

I went to the dealer knowing what I wanted and how much I wanted to pay. I was treated fair and the people were friendly. I did not feel pressured to make the deal. They gave me a price in the range I wanted but were a few hundred dollars above my ideal price. After agreeing on a price, I was offered several dealer add-ons. Unlike other dealers I have experienced, I got to say yes or no to the options without pressure and a lot of time being spent. Most options I said that I did not want them.

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DealerRater Jul 24, 2011

They are the best Audi dealer i have seen in MD , i have visited all of them try to fix my A5 and they all failed expt Len Stoler Service , call Ian , he was very frendly and profesional , gave me appointment at date that was best for me and gave me a loaner car even i have never been at they dealership before , called me same day and told me that my nightmare was fixed , i arrived and they shop foreman was vaiting for me to test drive my car for final inspection , mostly i was impressed by they Service ...

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